If you decide an equipment item is not suitable within 10 days of delivery, you can return it to us for a replacement or refund. Returns must be unused and in their original, undamaged packaging.

Gifts purchased between 30 November and 24 December may be returned by Friday 6 January 2016”.

Some items are excluded from our money back guarantee, including:
• Computer software that has been unsealed or registered
• Any item that comes directly into contact with the nose, ears or mouth

To arrange a return, just contact our customer service department on 020 7424 2800 or email us at support@juno.co.uk