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Privacy Policy

Our policy
Juno Records takes the privacy of its customers very seriously, and we will treat your data with respect. We will only collect information in order to fulfil customer orders, provide information via our email new release lists, personalise your shopping experience on the website or seek your feedback regarding our services. We do not sell mailing lists or customer information to any other companies or individuals.

Information collected
To place an order, we require your name, email address, delivery address, credit card number, card security code and expiry date. Once the payment has been processed, your credit card security code is not retained on our servers.

To receive our new release information emails, we require only your email address. To enable your order to be delivered, we must share your contact details with the selected postal carrier.

We use Trustpilot to collect feedback from customers who have bought from us. We supply them with your name and email address so they can request optional feedback from you. You can view Trustpilot’s data processing agreement here.

If you contact us with a query, we will record your name, email address and, optionally, your order number and post/zip code, for the purposes of resolving your enquiry.

Cookies
As you browse the www.juno.co.uk website, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with www.juno.co.uk. The techniques our partners employ do not collect any personal information. You can visit this page to opt out of AdRoll and their partners' targeted advertising.

Security
The website is secured with an SSL Certificate, so you can be sure that your activity cannot be tracked by unauthorised third-parties. All activities on the website are encrypted in your browser before they are sent to us. Orders are processed on a server that is not connected to the Internet.

Right to information
You may request to confirm what personal data is being held and how that data is being used, by emailing us. You can expect a reply within 30 days.

Representation for data subjects in the EU
We have appointed Prighter as our privacy representative and your point of contact. Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: https://prighter.com/q/11014001973