No, this is not a donut. It's not the lost flavor of Lifesavers (licorice). It's also not a tire for your neighbor kid's bicycle. You could come up with many other halfway-clever lookalike references, and probably dozens of other creative ways to use this. But that's not why you're here. You're here because you've got a set of K240 headphones. (Nice choice, by the way. Great cans.) Maybe your dog tried to use your K240s as a chew toy. Maybe you have a problem with ear sweat (you don't have to say). Whatever happened, you need to replace one of the earpads. So, welcome. You've come to the right place.
Returns and refunds are arranged through our customer services department who can be contacted through the customer services form.
You should not return any items to us without contacting us by email or phone first. Any faulty, incorrect or unwanted items should be returned with an "Authorised Returns Number" - this number will be given to you via email or phone by a customer services representative.