The time that your order takes to arrive depends on your distance from the UK, and on the efficiency of your local postal service.
Please note that these times are only estimates based on our previous experience of sending to your country.
UK and Northern Ireland: delivery normally takes 1-2 working days.
Western Europe (excluding France & Italy): 3-5 working days.
France, Italy and Eastern Europe: 5-15 working days.
Rest of the world: 5-9 working days.
Depending on factors beyond our control (for example local delivery problems, and customs inspections/delays) this can take longer. Your parcel is insured against loss, theft or damage, so if you have not received your parcel within 28 days of your order confirmation email (10 days for UK customers and 6 weeks for France, Italy, South America and Africa), then you should contact us through our customer services form and we will refund or replace the order as required.