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How It Works | Payment, Charges and Tax | Customs and Import Duty (Mail Order) | Postage and Insurance | Delivery Times For Mail Order

Juno Records has been selling records and CDs on the web for over 10 years. We currently send out over 4500 orders each week all around the world. We are a web-only company and do not have a shop. You can now also buy digital downloads alongside our vinyl and CD range.

Mail Order

We have no minimum order, so if you want to try our service then you can order a single item, which will be sent out by first class mail on the same day.

Our listings contain links to sound clips for each track and also a cover scan of the sleeve of the record/CD. To order an item, simply click on the "add to cart" link next to the product and it will appear in your shopping cart. Once you have finished, you can review the contents of your cart and get a quote for the full cost of the order by clicking "view cart" and choosing your country.

Your card is not charged until your order has been picked, packed and is ready for dispatch. UK delivery time is usually 1-2 days, and international delivery time 3-7 days (for a full list of expected delivery times please check out the Delivery Times section).

Every parcel that we send out is insured against loss, theft or damage, so you can order with confidence - in the unlikely event that you do not receive your order, or receive an order which is damaged, then we will either refund you or resend the order free of charge.

Digital

Where you see (digital release) after a title, you can download it directly from our site, either on its own or as part of a vinyl/CD order. Just click "Add To Cart" and it will be included in your order, and available for you to download at the end of the checkout process.

If you have any problems with your download, please contact us using the customer services form or telephone us on +44(0)20 7424 2800.