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How It Works | Payment, Charges and Tax | Customs and Import Duty (Mail Order) | Postage and Insurance | Delivery Times For Mail Order

Juno opened in 1997, and is now one of the world's largest music and equipment stores, sending out over 7000 orders each week to customers all over the world.

Mail Order

All products displayed on the web site are in stock (unless you request to see out-of-stock items). Orders are despatched the same day by first class post or courier.

To order an item, simply click on the "add to cart" link next to the product and it will appear in your shopping cart. Once you have finished, you can review the contents of your cart and get a quote for the full cost of the order by clicking "view cart" and choosing your country.

Your card is not charged until your order has been picked, packed and is ready for despatch. UK delivery time is usually 1-2 days, and international delivery time 3-7 days (for a full list of expected delivery times please visit our Delivery Times section).

Every parcel that we send out is insured against loss, theft or damage, so you can order with confidence - in the unlikely event that you do not receive your order, or receive an order which is damaged, then we will either refund you or resend the order free of charge.

If you're in London, you can also visit our DJ & studio equipment store, where we have a wide range of equipment on display, and you can request to try out most products that we have on our web site.