100% Secure Shopping
Studio equipment
Our full range of studio equipment from all the leading equipment and software brands. Guaranteed fast delivery and low prices.
100% Secure Shopping
DJ equipment
Our full range of DJ equipment from all the leading equipment and software brands. Guaranteed fast delivery and low prices. Visit Juno DJ
If I order from outside the UK, will I pay customs charges?
Yes all orders placed from outside of the UK will be subject to customs charges, please see our Customs and Import Duty section.
- How do I know if an item is in stock?
- Can I order by telephone?
- What forms of payment do you accept?
- How do I know you have received my order?
- How long do you take to despatch an order?
- Can I place an order now for despatch at a later date?
- I am having problems using the shopping cart - what should I do?
- Is ordering from Juno's web site secure?
- Can you guarantee delivery on or by a particular date?
- An item I saw recently on the web site is no longer listed - can I still order it?
- If a product is not listed, can you order it in for me?
- Do you sell second-hand products?
- Do you give discounts for large orders?
- How long will my order take to arrive?
- Do you have a shop I can visit?
- Is it possible to collect my order from your offices, instead of having it mailed?
- When will my card be charged?
- How will the package be delivered?
- I don't want to receive any promo or white label copies of vinyl - can I request this?
- Will I receive an invoice with my order?
- Can you supply a pro-forma invoice before I order?
- I am ordering from outside the EU - will VAT be deducted from my order?
- I am ordering from a company inside the EU - can you deduct VAT from my order?
- Can you supply wholesale orders to shops and distributors?
- Can I add items to an order I have already placed?
- What if my card payment is not authorised?
- What if my order is lost in transit?
- What if my order is damaged in transit?
- If I order from outside the UK, will I pay customs charges?
- What if I receive a faulty product?
- What if I do not like the products I have ordered? Can I return them?
- I am ordering from outside the UK and have received only part of my order - why is this?
- How do I apply for 0% interest over 6 months with PayPal Credit?
- Can I hold and merge my preorders until all the items are in stock?
- Why can’t I pay one shipping fee for all my preorders?
- How does Click and Collect work?
- Can I return a click and collect order?
