100% Secure Shopping
Studio equipment
Our full range of studio equipment from all the leading equipment and software brands. Guaranteed fast delivery and low prices.
100% Secure Shopping
DJ equipment
Our full range of DJ equipment from all the leading equipment and software brands. Guaranteed fast delivery and low prices. Visit Juno DJ
Can I order by telephone?
Vinyl Records & CDs are only available to order online for delivery using the secure shopping cart. We are unable to take orders or payments over the phone for these.
DJ and Studio equipment can be reserved over the phone and paid for upon collection from our DJ & studio equipment store in Camden, north London. Call us on 020 7424 2800 to reserve an item. Alternatively, you can use our Click and Collect service via the website.
- How do I know if an item is in stock?
- Can I order by telephone?
- What forms of payment do you accept?
- How do I know you have received my order?
- How long do you take to despatch an order?
- Can I place an order now for despatch at a later date?
- I am having problems using the shopping cart - what should I do?
- Is ordering from Juno's web site secure?
- Can you guarantee delivery on or by a particular date?
- An item I saw recently on the web site is no longer listed - can I still order it?
- If a product is not listed, can you order it in for me?
- Do you sell second-hand products?
- Do you give discounts for large orders?
- How long will my order take to arrive?
- Do you have a shop I can visit?
- Is it possible to collect my order from your offices, instead of having it mailed?
- When will my card be charged?
- How will the package be delivered?
- I don't want to receive any promo or white label copies of vinyl - can I request this?
- Will I receive an invoice with my order?
- Can you supply a pro-forma invoice before I order?
- I am ordering from outside the EU - will VAT be deducted from my order?
- I am ordering from a company inside the EU - can you deduct VAT from my order?
- Can you supply wholesale orders to shops and distributors?
- Can I add items to an order I have already placed?
- What if my card payment is not authorised?
- What if my order is lost in transit?
- What if my order is damaged in transit?
- If I order from outside the UK, will I pay customs charges?
- What if I receive a faulty product?
- What if I do not like the products I have ordered? Can I return them?
- I am ordering from outside the UK and have received only part of my order - why is this?
- How do I apply for 0% interest over 6 months with PayPal Credit?
- Can I hold and merge my preorders until all the items are in stock?
- Why can’t I pay one shipping fee for all my preorders?
- How does Click and Collect work?
- Can I return a click and collect order?
